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Shergold: Let Outsourcing Suppliers “do it their own way”

by Chris Huckstepp •
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Peter Shergold, the high profile Howard-era public servant, has told the Australian Financial Review that government outsourcing models have failed to encourage innovation.   

He argues that:

  • Focus should be shifted towards outcomes, and industry should be given greater responsibility to design;
  • Outsourcing by Human Services to Not-for-Profit organisations has...
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