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Transport for NSW Open to Outsourcing Customer Communications

by Cameron Sinclair •
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Transport for NSW (TfNSW) is outsourcing its communications functions, inviting potential suppliers of a Customer Communications as a Service (CCaaS) solution to manage the millions of notices, letters, and correspondence it sends out via mail, email, and SMS. 

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Jurisdiction
  • NSW
Sector
  • Infrastructure
  • Policy
  • Transport