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Will Victoria’s 2021-22 Budget Settle Service Victoria’s Direction?

by Lucas Tomaschett •
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In 2015, Service Victoria’s original Reform Program business case had the goal of consolidating 41% of digital government transactions (by cost) within three years. But a report by the Victorian Auditor-General’s Office has found that at the three-year mark in 2019-20, the 17 Service Victoria end-to-end digital transactions available in...

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