Introducing our panellists

Executive Director, Digital Strategy, Investment and Assurance, Digital NSW

Mark is a strategic leader driving innovation and digital transformation within the NSW Government. He works closely with stakeholders across NSW government and is responsible for the development of the NSW Digital Strategy, strategic digital investment (DRF), maximizing the use of public digital infrastructure, and assuring the state’s most important digital programs. 

With extensive experience in the financial services sector, Mark has led transformation and project delivery for a large financial institution. He is passionate about driving value and outcomes for taxpayers of NSW.

Director of Spatial Operations, Spatial Services, NSW Department of Customer Service

Adrian White is the Director of Spatial Operations at Spatial Services, within the NSW Department of Customer Service. In this role he oversees the maintenance and upgrade of a range of NSW foundation spatial datasets including the land parcels, property addresses, administrative boundaries, transport networks and aerial imagery. He has a Bachelor of Surveying and Spatial Information Systems from UNSW and a graduate certificate in public sector management. He is also a Registered Land Surveyor in NSW. Adrian has worked across a range of reform programs and functions within the NSW Government, encompassing land titling, land valuation and surveying & spatial information.

Executive Director of Digital Transformation, Legal Aid NSW

Trent Wilson is an experienced Digital Transformation leader with an extensive background in delivering strategic ICT programs and digital initiatives across government agencies and now doing so as the Executive Director of Digital Transformation at Legal Aid NSW. Trent is responsible for driving agency-wide transformation efforts in collaboration with Corrective Services, Courts and Tribunals, Police and DCJ to enhance digital channels, automation and implementing core systems to improve service delivery.

With a proven track record in managing (and sometimes saving) large-scale technology programs and projects, Trent’s current program of work includes the replacement of Legal Aid’s grants management system, the development of a new client portal, HR system upgrades and core infrastructure enhancements/replacements.

Before joining Legal Aid NSW, Trent held executive roles within the NSW Department of Communities & Justice (DCJ) and Family & Community Services (FACS) in managing major digital and ICT programs and projects.

A defining program Trent led, was the technology stream for the Home Care Services transition to Australian Unity as part of the new NDIS reforms. NSW was the first state to complete such a transition of services to the non-government sector and do so in a way that maintained continuity of services.

Committed to innovation and collaboration, Trent continues to lead transformative projects that improve access to digital services for the community. He is dedicated to improving digital access for the most vulnerable, ensuring that disadvantaged individuals, families and communities across NSW receive the support they need.

Deputy COO, TAFE NSW

Bio coming soon

Executive Director, Risk, Strategy and Customer Support, Service NSW

Catherine leads Service NSW's operational and enabling functions, including:

• governance, risk, compliance, WHS, policy and ministerial and parliamentary
• procurement and contract management
• privacy, data governance and fraud advisory and investigations
• asset management, property, facilities & fleet
• training, knowledge, employment & leadership programs
• customer resolution and advocacy
• employee engagement

Catherine also leads the administration of grants, rebates and vouchers delivered to support NSW citizens and businesses impacted by crisis and disaster events, and other cost of living and targeted financial support programs. 

Under Catherine's leadership, these teams work with all divisions across Service, with our partner agencies, with DCS and other stakeholders to ensure Service is enabled to deliver services for customers, to manage risk, meet our compliance obligations and to equip our people with relevant skills and knowledge. 

Principal Analyst, Intermedium

Judy was a Deputy Commissioner of Taxation when she left the Australian Public Service and was responsible for a range of major ICT-dependent program reforms, including the implementation of the Tax File Number System.

She has an MBA from the Australian Graduate School of Management and founded Intermedium in 2004, as a specialist researcher of Australian public sector use of digital and ICT.

As an independent industry analyst, she has an extensive understanding of key technology and digitisation issues facing senior government decision-makers.